Emergency and Critical Care

When your pet faces an emergency, every second counts. At WellPet Vets, we understand how stressful and frightening it can be when your beloved companion is unwell or injured. Our compassionate and experienced veterinary team is fully equipped to provide urgent care, right here in Penrith and Western Sydney.

If you are currently experiencing an emergency with your pet, call us on (02) 4733 3456 and start to make your way to our emergency clinic at 50 Mulgoa Road, Regentville.

Be prepared: Know how to help your pet in an emergency.

What to do in an emergency

Compassionate Care for Pets in Critical Situations

Our clinics are staffed with skilled veterinarians and qualified veterinary nurses who are trained to handle a wide range of emergencies, from sudden illness and injury to life-threatening conditions. Whether it’s a car accident, snake bite, poisoning, breathing difficulties, or unexplained collapse — we’re ready to act fast.

We offer triage and stabilisation for:

Trauma (accidents, fractures, wounds)
Toxicities and poisoning
Breathing difficulties
Seizures
Heatstroke
Snake bites
Acute illness (vomiting, diarrhoea, collapse)
Urinary blockages
Difficulties during labour and more.

Advanced Equipment for Emergency and Critical Care

Our veterinary hospitals are fitted with modern diagnostic and treatment facilities to give your pet the best possible chance in an emergency

In-House Pathology

Fast and accurate blood tests, biochemistry, and diagnostic screenings help us make life-saving decisions quickly.

Digital X-Ray

Advanced on-site imaging to quickly diagnose fractures, obstructions, chest concerns, or internal injuries.

Ultrasound

Non-invasive imaging used to assess organs, detect fluid or masses, guide procedures, and monitor pregnancy in pets.

Cone Beam CT Scanner

A cone beam CT scanner provides 3D imaging for detailed views of bones, teeth, and soft tissues—ideal for diagnosing complex dental, nasal, and orthopedic issues.

Intravenous (IV) Fluid Therapy

Essential for stabilising patients who are dehydrated, in shock, or critically unwell, ensuring they receive fast and effective support.

Oxygen Therapy

We offer oxygen therapy for pets experiencing breathing problems, heart conditions, or trauma-related stress.

Ventilators

State-of-the-art human grade ventilators for advanced respiratory support.

Monitoring Equipment

Including ECG, blood pressure, and oxygen saturation monitoring — essential for pets undergoing surgery or intensive care.

Surgical Facilities

Our fully equipped surgical suites allow our vets to perform emergency procedures as needed.

Staffed 24/7

We are staffed 24/7 to ensure round the clock care for your pet.

When to Call an Emergency Vet

Not sure if it’s an emergency? If your pet is acting abnormally, in visible distress or pain, or showing any of the below symptoms, contact us immediately.

Breathing Difficulties

Unconscious or Collapsed

Bleeding Heavily

Repeated Vomiting or Diarrhoea

Snake Bite

Unable to Urinate or Pass a Stool

Emergency Fees

Emergency veterinary care provides immediate, life-saving treatment at any time, but it can be more costly due to its specialised nature and lack of government subsidies—unlike human healthcare, there’s no Medicare for pets.

We know unexpected vet bills can be stressful, so we offer flexible payment options including credit/debit cards, cash, selected pet insurance claims (via GAPOnly), and third-party finance through VetPay, Afterpay, and Zip. Please note, all services must be paid before discharge, and we do not offer accounts.

Fees & Payment Options

Our Commitment to Your Pet’s Safety

At WellPet Vets, we don’t just treat symptoms — we care for the whole pet. From the moment your pet arrives, they are monitored with kindness and expert attention, and we’ll communicate openly with you every step of the way.

When necessary, we also work closely with local specialist hospitals and after-hours emergency centres to ensure your pet receives seamless and continuous care.